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eBotify
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The Conversational AI Built Around Your Business

eBotify learns your business, your data, and your customers before it ever starts a conversation. The result is an AI bot that supports, qualifies, and schedules exactly the way your team would.

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4.8/5 610 + Reviews
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ISO 27001
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EU & US data residency
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Start Automating Smarter Conversations Today

Support customers, capture leads, and save time, all from one platform built to scale with your business.

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eBotify

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Channels

FacebookWhatsAppMS TeamsSlackSMS (Twilio)Telegram

Integrations

SlackMS TeamsEmailSalesforceOffice 365Hubspot

Industries

TravelRestaurantsHealthcareE-CommerceBankingSaaS
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Trusted by Growing Businesses Worldwide

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Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.
Acme logo featuring the brand name 'Acme.' in bold white sans-serif text.
Araldite logo with bold white text on a black background, showing a slight blue gradient.
Fevicol logo with two elephants pulling on a band above the 'Fevicol' brand name.
Hai Sha paints logo with a white elephant holding colorful paint splashes.
Cartoon character in hard hat next to 'DR. FIXIT Waterproofing Expert' text logo.
M-seal logo with stylized white text and an underline on a dark background.
Pidilite logo with a white abstract human figure above the bold white brand name.
Zee5 logo displaying white 'ZEE5' text within a white circular graphic outline.
Bold white Tenax logo on a black rectangular background with a thin white border.

Frequently Asked Questions

What exactly does eBotify do?

eBotify is a conversational AI platform that helps businesses build custom chatbots trained on their own data. It handles support, lead generation, and appointment scheduling across every channel your customers use.

How does eBotify actually work behind the scenes?

You connect your business data, and eBotify trains an AI bot to understand it. The bot then handles real conversations, takes actions like booking or routing, and escalates to your team when needed.

What can eBotify's AI actually handle on its own?

eBotify understands customer intent, takes real actions like refunds and ticket routing, connects with your existing tools, and improves over time. It also gives your team real-time analytics on every conversation.

Is eBotify built for my type of business?

eBotify works for businesses of any size, from SaaS companies and e-commerce brands to banks, clinics, and schools. Any team that talks to customers regularly can use it to save time and improve support.

What results can my business expect after using eBotify?

Teams using eBotify typically see faster response times, higher customer satisfaction, and reduced support workload. Because the bot handles repetitive queries, your staff can focus on complex, higher-value conversations.

View All FAQ’s

Where Every Customer Interaction Turns into Results

Avg AI resolution rate
87%
▲ +14% this month
Average response time
120ms
G2 customer rating
4.9/5
Native integrations
80+
Overview
Conversations12
Agents
Analytics
Knowledge
Integrations
Auto-resolution
92.4%
MK
Maria Köhler · #A-88241
Northstar Tech · Premium · Munich, DE
order
vip
Live · Last 60 min
Convos handled
3,120
Avg resolve
18.4s
CSAT
4.92/5
Deflection
82%
Volume+24% ▲
Active channels
Web chat
42%
WhatsApp
28%
Voice
18%
Email
12%
01 Understands Intent

01 Understands Intent

Reads context across multiple turns, pulls live data, and calls the right tools automatically.

02 Takes Action

02 Takes Action

Processes refunds, upgrades, and ticket routing end to end, without manual intervention.

03 Escalates Smartly

03 Escalates Smartly

Hands off to your team with full transcript, sentiment, and context attached.

04 Learns Continuously

04 Learns Continuously

Improves with every interaction, refining accuracy and tone across all conversations.

Product ecosystem

One Platform That Runs the Whole Operation

eBotify brings conversations, automation, and integrations together in one place, so your team works from a single system instead of scattered tools.

Conversational AI

AI Chatbot

Build AI chatbots trained on your business knowledge to handle real conversations, not scripted replies. They resolve customer queries instantly, work across every channel, and deliver support that feels genuinely human.

Edutify Support chatbot shows a contact form for name, email, phone, and country details.
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Automation

Workflow Automation

Automate repetitive tasks like appointment booking, surveys, and follow-ups with smart workflows that connect triggers and actions. Streamline support, lead management, and internal processes without manual effort.

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Insights

Analytics

Track conversations, engagement, response times, and bot performance through real-time dashboards. Get clear, actionable insights that help your team make faster, smarter decisions every single day.

Live chat analytics dashboard showing message insights, chat metrics, and ticket-related analytics.
Ecosystem

Channels

Deploy eBotify across WhatsApp, Instagram, Telegram, Slack, Microsoft Teams, and web chat from one unified platform. Reach customers wherever they are, without managing separate tools for every channel.

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Industries We Power

Robotic hand touching a glowing blue dollar sign on a dark, futuristic digital interface.02 Banking03 e-Commerce04 Healthcare05 Education06 Travel07 Restaurant08 Shopify Sites09 WordPress Sites

SaaS

eBotify helps SaaS companies automate onboarding, support tickets, and customer success conversations, reducing response times while giving product teams real-time insight into user engagement and churn signals.

G2 customer rating
4.9/5
G2 customer rating
4.9/5
G2 customer rating
4.9/5
  • Instant onboarding support
  • Automated ticket resolution
  • Churn risk detection
  • Usage-based engagement insights
Know More About SaaS Industry
Integrations

Works Seamlessly with Your Favorite Tools

eBotify connects effortlessly with the CRMs, commerce platforms, and everyday apps your team already relies on. Automate conversations and workflows in minutes, without disrupting your existing setup.

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facebook
facebook
whatsapp
whatsapp
MS Teams
MS Teams
Slack
Slack
Telegram
Telegram
SMS (Twilio)
SMS (Twilio)
website
website
RCS Messaging
RCS Messaging
Instagram
Instagram
Zapier
Zapier
Pinterest
Pinterest
LinkedIn
LinkedIn
Huli
Huli
Hubspot
Hubspot
Office 365
Office 365
Email
Email
240+ connectors
Typed action SDK
Bi-directional sync
Row-level ACL preserved
Audit + replay log
Analytics

Analytics That Actually Drive Decisions

Track resolution rate, CSAT, and conversation trends in real time. Every metric traces back to the exact AI action that made it happen.

Conversations resolved · last 30 days
0
▲+28.4% vs last 30
Resolved
30-day median
CSAT
4.92/5
Tool calls / day
1,840,000
P95 resolution
26s
Volume by weekday
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Loved by Teams

What Our Customers Say

See how teams across industries use eBotify to support customers and grow faster.

SM
Sarah Mitchell
Head of Customer Support, D2C fashion brand
“Before eBotify, our support team was juggling WhatsApp, Instagram, and email separately. Now it's all in one dashboard. We handled 3,000+ conversations last month with the same headcount.”
DR
Daniel Reyes
Operations Manager, online retailer
“We trained the AI Agent on our actual return policy and product catalog instead of a generic script. It now resolves about 80% of refund and exchange questions without any human involved.”
PN
Priya Nair
Practice Manager, multi-location clinic
“Our clinic used to lose bookings after hours. eBotify now handles appointment scheduling on WhatsApp overnight, and we've seen a 22% increase in booked slots since switching it on.”
JW
James Whitfield
Sales Director, B2B SaaS company
“The Salesforce integration was the deciding factor for us. Every lead the AI agent qualifies drops straight into our CRM with full conversation history, so sales never chases cold information.”
EC
Emily Carter
Founder, e-commerce startup
“We went live on our website and Microsoft Teams within four days of signing up. First response time on support tickets dropped from 6 hours to under 90 seconds.”
MT
Michael Torres
Head of Growth, fintech platform
“The analytics showed us that 40% of our chats were the same three questions. We built one workflow for it, and ticket volume for our support team dropped almost overnight.”
SM
Sarah Mitchell
Head of Customer Support, D2C fashion brand
“Before eBotify, our support team was juggling WhatsApp, Instagram, and email separately. Now it's all in one dashboard. We handled 3,000+ conversations last month with the same headcount.”
DR
Daniel Reyes
Operations Manager, online retailer
“We trained the AI Agent on our actual return policy and product catalog instead of a generic script. It now resolves about 80% of refund and exchange questions without any human involved.”
PN
Priya Nair
Practice Manager, multi-location clinic
“Our clinic used to lose bookings after hours. eBotify now handles appointment scheduling on WhatsApp overnight, and we've seen a 22% increase in booked slots since switching it on.”
JW
James Whitfield
Sales Director, B2B SaaS company
“The Salesforce integration was the deciding factor for us. Every lead the AI agent qualifies drops straight into our CRM with full conversation history, so sales never chases cold information.”
EC
Emily Carter
Founder, e-commerce startup
“We went live on our website and Microsoft Teams within four days of signing up. First response time on support tickets dropped from 6 hours to under 90 seconds.”
MT
Michael Torres
Head of Growth, fintech platform
“The analytics showed us that 40% of our chats were the same three questions. We built one workflow for it, and ticket volume for our support team dropped almost overnight.”
SM
Sarah Mitchell
Head of Customer Support, D2C fashion brand
“Before eBotify, our support team was juggling WhatsApp, Instagram, and email separately. Now it's all in one dashboard. We handled 3,000+ conversations last month with the same headcount.”
DR
Daniel Reyes
Operations Manager, online retailer
“We trained the AI Agent on our actual return policy and product catalog instead of a generic script. It now resolves about 80% of refund and exchange questions without any human involved.”
PN
Priya Nair
Practice Manager, multi-location clinic
“Our clinic used to lose bookings after hours. eBotify now handles appointment scheduling on WhatsApp overnight, and we've seen a 22% increase in booked slots since switching it on.”
JW
James Whitfield
Sales Director, B2B SaaS company
“The Salesforce integration was the deciding factor for us. Every lead the AI agent qualifies drops straight into our CRM with full conversation history, so sales never chases cold information.”
EC
Emily Carter
Founder, e-commerce startup
“We went live on our website and Microsoft Teams within four days of signing up. First response time on support tickets dropped from 6 hours to under 90 seconds.”
MT
Michael Torres
Head of Growth, fintech platform
“The analytics showed us that 40% of our chats were the same three questions. We built one workflow for it, and ticket volume for our support team dropped almost overnight.”
SM
Sarah Mitchell
Head of Customer Support, D2C fashion brand
“Before eBotify, our support team was juggling WhatsApp, Instagram, and email separately. Now it's all in one dashboard. We handled 3,000+ conversations last month with the same headcount.”
DR
Daniel Reyes
Operations Manager, online retailer
“We trained the AI Agent on our actual return policy and product catalog instead of a generic script. It now resolves about 80% of refund and exchange questions without any human involved.”
PN
Priya Nair
Practice Manager, multi-location clinic
“Our clinic used to lose bookings after hours. eBotify now handles appointment scheduling on WhatsApp overnight, and we've seen a 22% increase in booked slots since switching it on.”
JW
James Whitfield
Sales Director, B2B SaaS company
“The Salesforce integration was the deciding factor for us. Every lead the AI agent qualifies drops straight into our CRM with full conversation history, so sales never chases cold information.”
EC
Emily Carter
Founder, e-commerce startup
“We went live on our website and Microsoft Teams within four days of signing up. First response time on support tickets dropped from 6 hours to under 90 seconds.”
MT
Michael Torres
Head of Growth, fintech platform
“The analytics showed us that 40% of our chats were the same three questions. We built one workflow for it, and ticket volume for our support team dropped almost overnight.”
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